You’ve taken the leap. You’ve said yes to your staging business.
You’ve invested in training, picked up tips on inventory, marketing, and maybe even dabbled in branding.
But when it comes to actually landing the job—when an agent says “Yes, come do a consultation”—you freeze.
What now?
What do you say?
When do you say it?
How do you make sure you don’t just show up, but show up in a way that makes them want to hire you again and again?
If that moment currently feels daunting—like everything rides on it and you don’t have a playbook—then you’re not alone.
That was me, too.
I’ve been exactly where you are. And I’ve built a business that’s trusted by agents and sellers alike.
But this didn’t happen by accident.
It happened because I stopped guessing and started paying attention to what actually worked.
Then I broke it all down.
After years of practical application, I spent over a year testing, refining, and documenting what made my consultations effective—and why.
The result is the OCS® framework.
It’s everything I wish someone had handed me when I first started—before the trial and error, before the second-guessing, before the missed opportunities.
Why did I create this course?
I felt compelled to share the one thing I wish I had known all those years ago. The one thing that would have made all the difference to my success.
Hit "Play"...
The Occupied Consultation Specialist® course teaches you how to confidently attract agents, deliver top-tier consultations, and grow your business—even if you’re starting from scratch.
The OCS Course: Your Shortcut to Confidence, Clients, and Cash Flow
The Occupied Consultation Specialist® (OCS) Course is a 6-week online class and live coaching program designed for solopreneurs ready to build a profitable staging business without big budgets, heavy inventory, or constant overwhelm.
Here’s how it transforms your business:
Proven Scripts to Win Agents
Learn exactly what to say to attract agents and build lasting partnerships—no pushy sales needed.
Top-Tier Consultation Framework
Master a repeatable framework to deliver consultations that leave clients raving and agents calling you back.
Weekly Live Office Hours with Bobbie
Get personalized coaching to answer your questions, refine your skills, and stay motivated.
Low-Cost, High-Profit Strategies
Stage occupied homes using what clients already have, saving thousands while earning more.
Cutting Edge Neuro-Staging™ Techniques!
Stand out from your competition by providing scientifically backed marketing research to support your recommendations.
Supportive Community
Join our exclusive Occupied Consultation Specialist® Facebook group to connect with like-minded stagers who cheer you on.
+ The OCS® Certification
You'll earn this credential that sets you apart as a consultation expert!
You could spend years figuring it out alone—or invest in OCS now and leap ahead to a successful, sustainable business.
Curious about the LIVE Office Hours & Module Release Dates?
Click hereSee Why Other Stagers are RAVING About OCS®...
"I have raised my rates significantly and agents feel like I'm worth it!"
SueAnn Heim - Tweak Staging & Redesign
When you build a consultation based business you become unstoppable.
- Introduce a repeatable experience that automatically builds your reputation as the 'go to' stager
- Scale your business to multiple figures (yes, it is more than possible with the consultation alone!)
- Clearly and confidently explain your flow of services and your fee structure
- Connect with just the right agents when you clearly convey how your professional consultation will provide a strong foundation for their business
- Say goodbye to the high overhead (and overwhelm) of common staging business models
- Introduce additional services as welcomed assistance rather than an uncomfortable "upsell".
- Become the stager sellers ask for by name, before they even meet you.
- Learn EVERYTHING you need to know about utilizing the occupied consultation from start to finish
Let's break it down.
Here's what you’ll master and start applying right away...
Your 6-Week Journey to a Thriving Staging Business:
The OCS Course gives you everything you need to succeed: with 12 modules, weekly live coaching with Bobbie, and lifetime support
Module #1: Turn inquiries into booked consultations with confidence.
The ringing phone is opportunity knocking! Your ability to translate an inquiry into a scheduled, and held, appointment will serve you well.
You’ll learn how to…:
- Capitalize on, and screen, every opportunity
- Answer questions with value statements
- Turn uncertainty into confidence
- Build a potential agent list
- Set expectations for all parties thereby avoiding unnecessary conflict
- Discuss your fee structure boldly with clarity and professionalism
- Set the stage for a successful sale! (You knew I had to say it!)
Module #2: Practical and mental tools to wow clients.
“An Expert is known by their tools.” The tools you bring are not only physical but mental, too. Having just the right tool can amaze your clients. Who knew Post-Its could create a raving fan? (True story!)
We’ll discuss the importance of:
- Planning ahead
- Entering the “stagers mindset”
- Tools as a way of overcoming objections
- Creating your Tool Kit!
Module #3: Build trust and authority with clients and agents.
Alright, you're more than ready to head to the house, right? Details matter. From where you park (no, really!) to whether you sit down or stand up as you meet your clients set the stage for the consult.
At the end of this module you will have techniques allowing you to…
- Help sellers set aside doubts and concerns
- Gain and exude confidence when providing your recommendations
- Understand the key to earning your Street Cred!
- Demonstrate rather than telling what makes you valuable
- Utilize the cornerstone techniques crucial to creating a successful consult
Module #4: Boost curb appeal to make homes irresistible.
Starting outside is the first step towards showcasing the fact the agent and sellers were wise to place their confidence in you.
You’ll discover:
- The importance of understanding the overall marketing process (agents LOVE this!)
- The importance to the overall process by addressing curb appeal FIRST!
- Key focal points for exterior staging
- Experience tested and effective phrasing
- The importance of peppering your recommendations with money saving ideas
- The importance of understanding local market conditions (again, agents appreciate having a knowledgeable vendor. It makes them look good!)
Module #5: Transitioning to a Market-Ready Mindset
I’ll tell you right here, I really DO say this to my clients as we reenter the house after discussing curb appeal. It’s a great “line in the sand” so to speak, that has served me well.
You’ll learn the transformation technique that will…
- Send the “business meeting” signal vs “visiting them and their home” when re-entering their property.
- Honor their memories and mementos by speaking from a marketing perspective
- Transform the sellers’ mindset toward the goal of a successful sale
- Address the importance of harnessing the training zones of the "non-emotional" spaces vs. the "heart of the home" spaces
(Their real estate agent will be thanking you!)
Module #6: Storytelling: Connect, Engage, Inspire Action
Stories are a great tool. History has shown us how a well placed story can illustrate a concept, clear up confusion and…wait for it…remove judgment from uncomfortable topics. They are a natural tool for many of the landmine issues we address every day!
You’ll understand how the “Birds and the Bees” approach will…
- Give your unique brand and personality the opportunity to shine, to showcase your individuality
- Are the solution to the “pushback blues!”
- Reduce sellers’ anxiety. If you have a story addressing their sometimes embarrassing situations, they realize they aren’t alone!
- Sail through sensitive subjects (such as, odors, cleanliness and pets!)
- Learn to love push back….no, really!
(I hope you embrace that last one. Agents are always telling me they look forward to my coming to address the very things they would rather avoid. They are amazed I get away with the topics I bring to attention. Score!)
Module #7: Owner's Suite: Hidden Marketing Edge
Kitchens receive a lot of attention, as they should. However, I’m here to say, owners' suites should, too. For buyers, the owners’ suite is often their “decision room”. They often start a serious discussion as to whether or not they are ready to make an offer in this space. (Ask your agents. Many agents don’t realize this until you mention it. Suddenly, they do notice and they realize just how brilliant you are!)
Navigating this key room will allow you to…
- Highlight the difference between 'just a sale' and 'a successful sale'
- Position the most intimate part of the house to earn its keep!
- Recommend great updates that are budget conscious
- Meet them “where they are” from day one
Module #8: Hidden Square Footage: Where Money Hides
Organization and storage. While not sexy, they can play a HUGE role in a successful sale. You’ll be the one who highlights this often overlooked goldmine!
You'll learn:
- The three “money making” closets of the house
- Additional storage spaces that can make your clients money
- Discuss this often overlooked asset in a way that showcases your dedication to all things that will make your clients more money.
(Remember, “An expert is someone who knows the things you didn’t know you needed to know.” ~Bobbie )
Module #9: Let the Negotiations Begin!
The art of negotiation is not a naturally occurring phenomenon. No, it’s a skill. A skill that can be learned, practiced and applied. In my past life I handled settlement negotiations for an insurance company. They trained me, paid me and turned me loose. This is step one of your negotiation coaching…your training ground!
Your knowledge of negotiation techniques will…
- Become the art of moving your clients to effective action
- Utilize techniques to navigate often emotionally charged discussions made before your arrival
- Utilize the "changing the shape of the money” technique to guide your clients in their decision making process
- Address when and how to approach landmine topics
This is one area your agent partners will continue to comment about due to your effectiveness time and time again. Trust me on this one!
Module #10: No Room Left Behind: Flex Space Mastery
Without a purpose or identity, a room has little value. Earning a reputation for creating something out of nothing will have them calling you back again and again. This is also a great opportunity to mention your Staged to Live services!
Transforming these oftentimes overlooked spaces…
- Provide outside the box solutions to create an identity from unusually shaped rooms and unconventionally sized spaces.
- Opens your mind to create unusual solutions, often using “leftover” items you’ve edited from other rooms in the house!
- Provides an opportunity to how/when to mention additional services to create natural, low overhead solutions for your soon to be moving clients!
Module #11: Closing Strong: Turning Advice into Action
Ok, they’ve survived the almost two hours of money making recommendations for every square inch of their house. You can’t leave them this way! The time you take to organize your final master plan will set you up for success!
In order to wind down the consultation you’ll want to…
- Organize your thoughts before presenting the Top Ten Priority List
- Prioritize and “sub-prioritize” within categories
- Keep in mind the client's time frame and budget
- Understand the gift of a master plan
- Create your Top Ten Priority List (when done right, this is your calling card!)
- Realize it’s the secret to staying front of mind
Module #12: Top Ten Priority List - Tying It All Together!
You are near the end! You’ve written your Top Ten and are about to verbally deliver it to your clients. The genius (yes, I’m calling it genius!) of the Top Ten Priority List is it sets you up for a clean, professional and PAID exit.
You’ll learn how to:
- Utilize the Top Ten Priority List as your final step AND calling card!
- Create a clean transition for collecting your payment
- The magic of a smooth, professional exit that gets you repeat business, referrals and PAID!
"The OCS® class has changed my life! And I make more money now...a lot more money!"⬇
Leslie Warner - Home Staging Consultant
"Since taking Bobbie's course I now bring so much more value to my clients and I've raised my fees!"
Kandace Lee Dougherty - Kandice Lee Designs LLC
Are you ready to gain confidence, charge a premium rate and be seen as a true professional?
Why You Can NO LONGER AFFORD to Ignore a Consultation Based Business Model!
- Up to 80% of the homes that enter the market are owner or renter occupied. That's a big slice of the market!
- Specializing in the occupied consultation has created 6-figure businesses for home stagers who want to go to that next level (I know, I’m one of them!)
- Let's do the math! 10 consultations over 50 weeks throughout the year (only two a day), priced at a modest $200 each = $100,000 per year.
- Agents are calling out for stager collaborations more than ever. You’ll stand out as a certified Occupied Consultation Specialist®.
- The occupied business model is a springboard to providing additional services. But here's the great news... you won't need to depend on additional services to hit 6-figures.
- Most stagers spread themselves too thin—mastering occupied consults creates a focused, reliable income stream.
- There is no better way to future proof your business. The demand for result-focused Occupied Consultation Specialists will always be high.
- The consultation based business addresses a huge part of our market which prefers to DIY when entering the market.
- Clients are willing to pay a premium price for a premium consult IF it is unique to their property and considers their budget and timeframe.
- PLUS, once clients understand the true value of what we bring to the table, your additional services naturally sell themselves. (However, this business model, does NOT depend on additional services to be profitable!)
- Charging $100 for a consultation and using it as a way to get your foot in the door is leaving thousands of dollars on the table…YOUR dollars!
- Being an integral part of a successful home owner experience is the most effective way to expand your staging reputation.
- It's proven that a powerful consultation experience can result in more referrals, stronger agent relationships, and a more consistent income - without the overhead.
- Building a solid consultation based business, founded in the human experience will stand the test of time. Connection matters!
- Typically, OCSer’s earn their class investment back within 4 to 6 consultations... even sooner when they realize the increased value of what they are offering and raise their prices!
With the Occupied Consultation Specialist w/ Live Office Hours program, you will learn the tips, tools, and techniques that ensure your consultations are the bedrock of your owner-occupied business.
"I really love the educational value Bobbie brings through each and every module. She leaves no stone unturned." ⬇
Nedra Hines - Effortless Charm Staging
"I'm now so much more confident & know my value to real estate agents."
Amy Nelson - Home Transformations Staging & Redesign
"How much does Occupied Consultation Specialist cost?"
You can master my entire Occupied Consultation system for just 3 installments of $847 or pay $2397 in full and save!
And what if I told you that just one week's worth of consultations could pay for this class!
You could invest in this class, invest your time in this class and, once complete, you could go out the very next day and start earning that money back.
OR you can take that money and invest it in a sofa, 2 chairs, a coffee table and a couple of lamps and hope for tomorrow.
The reality is that with vacants you need inventory for at least 2 houses. So that's 2 sofas, 4 chairs, 2 coffee tables, at least 4 beds... AND you don't even have a contract yet!! You hope your inventory will work for the houses but the truth is you don't really know until you go in to stage it!
The other scenario, which can be quite nerve-racking, is to choose to not buy inventory until you do have the contract but, if buying wholesale, you may need to wait up to 6 weeks to get the stuff in!
OR, in order to meet the contract deadline, you're forced to buy retail…IF you can find just what you need! Under those conditions, you may find you've just eaten up all your profit purchasing the one sofa that, fingers crossed, is going to work for this house.
Oh, and the day before the staging job the sellers decide, "No, we're not going to move forward with this!!!” (True story!)
So, as you take a closer look at what it takes to start, build & grow a vacant business model.... doesn't this core investment into the occupied side make great business sense?! In fact, you could plan to use the profits generated by your occupied services to pay for your vacant inventory along the way. I know it works as that is what I did all those years ago.
Not only that, but no one can take away the knowledge you’ve gained.
Knowledge is power.
Power to offer a top-tier service. Power to ask a premium price. Power to confidently guide your clients to a successful sale.
PLUS, I have a 365-day 100% Money-Back GUARANTEE. ⬇
365 Days to put EVERYTHING to the TEST!
100% Satisfaction Guaranteed*
I am putting 100% of the RISK on me!
You have one year from today to put everything to the test.
I can do that because I believe in my training that much.
After completing the entire course, all the Confidence Boosters and assessments, if you decide the Occupied Consultation Specialist program did not deliver on its promise to provide you with a solid foundation for your occupied business, simply email [email protected] to receive your complete and full refund. All I ask is that you invest your effort by attending all six “live” office hours sessions, and send me your completed coursework to show me you have done the legwork.
Why do I ask you to show me the work?
Naturally, you can’t expect results if you don't take action. I can't help you if you don't do the work. Once you’ve completed the course and applied the concepts to your business, I want you to succeed. I want the hard work you’ve put into completing this course to mean something throughout the industry. I want people to stand up and take notice when they work with you, a true OCS® professional!
*See terms and conditions for details.
PLUS! You'll Also Receive $1,500+ in Additional BONUSES & Resources When You Enroll Today!
1. The OCS® Members Community
(Priceless)
- Build lasting relationships during your 6 live sessions with Bobbie and your fellow home stagers
- Get clarity on your biggest questions
- Have a constant supply of inspiration from fellow OCS'ers
- In this community no home stager is alone!
2. Staging Templates
($997)
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Over the last 20 years I have refined my staging templates to the hard hitting essentials. Today you gain access to these market tested resources, too.
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Paperwork can be an asset or a weight around your neck. Are you ready to lighten the load and leave the excess behind?
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These templates are designed to save you time and build on what I know really works!
3. Inside the Mind of an Agent
($297)
A 3-Part compilation of interviews with agents I’ve had the pleasure of partnering with. Hear first hand:
- Why exactly agents choose to work with stagers
- The kind of stagers that stand out and why
- What makes the stager-agent relationship so indispensable to them
... and SO much more!
4. Confidence: Breaking Out of The Fear Zone Masterclass!
($297)
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The promise is simple... This masterclass takes you out of your head, out of your own way and into ACTION, where RESULTS are waiting for you.
But wait, there's MORE, when you join before midnight ET tonight.... 🕰
5. Agent Marketing School / Home Stager's Edition
($1197)
- Identify the right agents for you
- Learn exactly what to say when you reach out that first time
- Learn how to elevate your service so you stand out
- Access my signature “Voice of the Industry” interview process, by asking the RIGHT questions at the RIGHT time. Proven to establish a firm foundation for building consistent, long-lasting agent relationships.
- Never dread having coffee with a potential agent ever again!
But wait, there's MORE, when you join before midnight ET tonight.... 🕰
5. Agent Marketing School / Home Stager's Edition
($1197)
- Identify the right agents for you
- Learn exactly what to say when you reach out that first time
- Learn how to elevate your service so you stand out
- Access my signature “Voice of the Industry” interview process, by asking the RIGHT questions at the RIGHT time. Proven to establish a firm foundation for building consistent, long-lasting agent relationships.
- Never dread having coffee with a potential agent ever again!
6. Consultation Walkthrough
($297)
2+ hours of raw, unedited footage of me delivering a real-life consultation. See & hear first-hand:
- The words & language I use to encourage the seller to follow through with my recommendations
- How I navigate pushback from the seller
- The solutions I offer to the problems that arise
... This is as close as you can get to actually being with me for a consultation!
7. Occupied Before/After: Photo Masterclass
($497)
In this Masterclass you'll learn:
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Exactly what makes a strong marketing photo
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The importance of strong left & right margins, open foreground & fixed assets
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My framework of how to create order (the after photos) out of chaos (the before photos)
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And more!
"I'm Ready Bobbie!"
Doors close at midnight ET on Thursday August 21, ready for the OCS® program to begin!
(You'll get INSTANT ACCESS to modules one and two)
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Who was Occupied Consultation Specialist Created For?
This program was created with a very specific home stager in mind...
- You are ready to learn HOW to provide an effective consultation
- You are ready to increase your income
- You're a hard worker willing to put the required time and energy into the program
- You are ready to get the results you desire
- You want to be known as a home-stager who is clear, competent, and confident
- You want to understand the ‘why’ behind your recommendations
- You're ready to truly embrace the occupied side of staging
- You want to learn what to say, how to say it, and when to say it
- You want to take your business to the next level
- You want to utilize the wisdom of someone who’s been there; done it before! (Not “just theory” but practical “in the trenches” tried and true techniques that actually work!)
Occupied Consultation Specialist is not for everyone.
But, if you’re willing to show up, do the work and take action then I am excited to welcome you inside.
Frequently Asked Questions about Occupied Consultation Specialist
Have a question that you need answered before enrolling in Occupied Consultation Specialist? Below you can many of the questions I am typically asked and their answers. If for some reason, you do not see one that fits your needs then simply email [email protected] where me and my support team are ready to assist you!
I have tried many courses in the past, what makes this program different?
The OCS® framework focuses solely on providing a powerful and effective consultation - on which you can build a successful, sustainable business.
It’s a judgement-free, client-centered approach that uses evidence-based neuro-marketing research to provide you with the ‘why’ behind your recommendations.
Your clients will have confidence in you because they recognize your recommendations are based on marketing principles - rather than personal taste..
Imagine providing a consultation filled with meaningful, actionable recommendations that leave your clients feeling positive, empowered and heard.
You’re able to relax during the consultation and connect with them on an authentic level, rather than worrying about some awkward sales pitch you want to bring up before you leave.
Naturally, you should mention your additional services. After completing this course, you’ll know exactly WHEN and HOW to bring them up so they will be seen as the solutions to your clients' problems and not as an unwelcome add-on.
You’ll have confidence knowing the value of the information you’re providing in the consultation alone is enough to help them increase the value of their home.
Say it with me...
“I’m clear and confident in my communication, and my client can trust my recommendations. My expertise is highlighted, and my confidence shines through!”
Before enrolling in this course, do I need a basic understanding of home staging?
Ideally, yes, but it’s not imperative. You can join the course with any level of understanding because, aside from learning how to use my unique framework to build a successful home staging business based on consultations alone, you will also gain valuable insight into the art of home staging through bonus member training and access to the OCS® Community.
Is there support available if I have questions or get stuck?
As a member of OCS® I want you to know I have your back.
You have four unique ways to get the support and feedback you need!
#1 - The Private (Members-Only) OCS® Facebook Group
This is your community. You can post directly into the group with questions, ask for feedback, or even a morale boost - this is all about support, progress and being a part of the OCS® Family.
#2 - Course Video Comments
Inside the members area you will find a comment box below each and every training video. Should you find yourself in need of clarification at any point you can simply place your question here for an answer!
#3 - LIVE Office Hours
As a member you get access to 6 LIVE coaching sessions with me. Any questions you may have can be directed to me to answer live!
#4 - My Support Team
Any "technical" issues regarding your membership (billing, access..) can be addressed swiftly and easily by emailing [email protected]
I live in a small town, so I’m not sure this is relevant to me?
The OCS® framework can be quickly applied whether you live in a small town or a large city. It’s relevant to you, wherever you are. Many sellers in occupied properties desperately need knowledgeable, reliable, and professional home-stagers in every state and city.
Can my assistant go through this training with me?
I would encourage you to share anything that you believe would help your team provide a strong consultation to your market. However, in order for them to attend Live Office Hours, pass all the assessments and receive their own OCS® certification they, naturally, would need to sign up themselves. What an incredible marketing tool that would be for you!
I don't have a big list of agent partners, will this course still help me?
A tiny list, or total lack of, isn't a big problem.
Building a sustainable business isn't about having a LONG list of agents, but more so, agents that you are meant to work with.
Inside OCS® you will gain the all important clarity needed in order to approach agents with total confidence in the value you offer to them.
I am just getting started, is this still a good fit for me?
The Occupied Consultation Specialist program was created when I asked myself, “If I could go back all those years ago and have the ONE THING that would have let me succeed earlier, what would it have been?” My answer to that question was THIS course. If I had this information way back then, I would have met my goals more quickly. This is the perfect place for you to be!
It’s a 6-week, 12-module/ group coaching program that will seamlessly guide you through navigating a successful consultation, confidently dealing with pushback, coping with challenging situations, creating a judgment-free zone approach, and providing your clients with scientific research-based recommendations.
Is the Occupied Consultation Specialist® w/ Live Office Hours right for me?
The OCS® w/ Live group coaching program is suitable for those with a basic to advanced level of home staging experience and knowledge in both vacant and occupied properties.
It’s a 6-week, 12-module/ group coaching program that will seamlessly guide you through navigating a successful consultation, confidently dealing with pushback, coping with challenging situations, creating a judgment-free zone approach, and providing your clients with scientific research-based recommendations.
The Office Hours Q&A included in the program will allow you to hone the art of home staging, connect with fellow stagers while learning how to build your business upon a foundation of successful consultations.
Many home staging programs teach you the all-important elements of home staging - but to create a sustainable and reliable income, I’m here to say your time will be well spent focusing on how to capitalize on the consultation itself. A strong consultation based business will help you survive and thrive throughout any market!
Doors close at midnight ET on Thursday August 21, ready for the OCS® program to begin!
(You'll get INSTANT ACCESS to modules one and two)
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